In the rapidly evolving landscape of electric mobility, the journey doesn't end with the purchase of a vehicle; it begins with a commitment to support and reliability. At CollarEV, we redefine the concept of after-sales service, ensuring that every customer experience is characterized by seamless support and peace of mind.
We understand the importance of accessibility and convenience in maintaining electric two-wheelers (E2W). That's why we've established strategic partnerships with major retail outlets, including BPCL, IOCL, and HPCL petrol pumps, to serve as service centres. These locations provide comprehensive maintenance services and roadside assistance (RSA) in emergencies, ensuring that our customers are never far from expert care.
For our business-to-business (B2B) partners, uptime is crucial. We maintain a substantial inventory of essential components—such as motors, batteries, and chargers—sufficient to support fleets of up to 20 vehicles. This proactive approach minimizes downtime, enhances operational efficiency, and ensures that our partners can rely on uninterrupted service for their electric fleets.
One of our unique selling propositions (USPs) lies in the design philosophy of our vehicles. Each electric two-wheeler is engineered for minimalistic maintenance, requiring only one Allen key to access and service the entire vehicle. This simplicity not only reduces maintenance costs but also enhances reliability and ease of ownership for our customers.
At CollarEV we stand behind the quality and durability of our products. That's why we offer an industry-leading extended warranty of 5 to 8 years on battery, covering up to 80,000 to 100,000 kilometres of hassle-free riding. This commitment ensures that our customers enjoy long-term peace of mind, knowing that their investment is protected against unexpected repairs and maintenance costs.
Beyond warranties, our electric two-wheelers are designed for longevity and sustainability. With a robust chassis lifecycle of 12 years, our vehicles are built to endure the rigors of daily commuting and beyond. This durability not only reduces environmental impact but also underscores our commitment to providing reliable transportation solutions for years to come.
We understand that emergencies happen. That’s why we provide comprehensive roadside assistance (RSA) for emergency breakdowns. Through partnerships with multiple RSA companies, we guarantee prompt and efficient support whenever you need it, ensuring that you’re back on the road swiftly and safely.
In conclusion, CollarEV is not just a provider of electric two-wheelers; we are partners in your journey towards sustainable mobility. Our dedication to support beyond the sale, innovative design for minimalistic maintenance, extensive warranty coverage, and commitment to longevity ensures that every ride with us is smooth, reliable, and worry-free. Join us in embracing the future of electric mobility, where service excellence and customer satisfaction are at the heart of everything we do. Experience the difference with CollarEV, where your journey begins and continues with unrivaled support and reliability. [[email protected] (Contact for more information]